FAQs

The most common lease periods for residential property are normally 6 or 12 months. There are no restrictions on the lease terms you can offer, however, a 12-month lease allows you to build a more stable relationship with your tenants, which may encourage them extend the lease.

Our screening procedure is very strict; your property manager will screen the potential tenants in the rental databases, contact their personal & employment references, view their Facebook and other social media accounts to ensure they are of good standard. This includes blacklists, bankruptcies, and prior court records.

A good tenant is considered as someone who pays rent on time and maintains your property responsibly, as if it was their own. You can expect a stress-free and positive experience with most tenants. As a property manager, it’s vital they understand the importance of upholding the terms and conditions of their contract.

We conduct four routine inspections per year - the maximum allowed by legislation.

We will help organise your building and landlord insurance and yes, this is vital! Building & landlord insurance is an insurance policy designed to cover property owners where there is damage to a property they rent out. This includes damages to the building, tenant rent default, malicious damage and theft.

Motivate Realty has preferred contractors we use to deal with emergency situations at your property, they can organise quotes and co-ordinate required works to a pre-arranged financial limit. We use them based on the price, quality and service they provide to our owners.

That’s no problems at all, our property managers are used to getting calls late at night for urgent works on the properties. This is what we’re here for!

It is inevitable that some tenants may find it challenging to pay rent at some point during their tenancy. Motivate Realty have strict policy control in regards to rent arrears and will make a clear pathway for the tenant to get up to date as soon as they can.

At the end of the lease, it’s our main priority to renew the lease for a further 6-12 months. At this time, you also have the ability to request the tenant to vacate. Landlords normally extend the lease when they have good tenants.

Your major responsibility as a landlord is to offer and maintain the dwelling that meets basic requirements, such as structural safety, heat, water, electricity, and a sanitary indoor environment. You are responsible for ensuring the safety requirements set out in the Building Code of Australia as per the Australian Standards.